Issue:
If you notice that you have fewer contacts than you were expecting, it may be because your visibility settings are configured to display only your owned contacts.
Below is an example screenshot of Aloware Talk showcasing the issue.
Fixed: Checking your User Visibility Settings
You need to ask your admin assistance to check on your visibility settings.
Check the user's Visibility Settings.
Visibility settings have options to limit the user's access to see contacts. To change the settings, follow these steps:
Search for the user's name under the User tab
Click Settings, then click Visibility Tab
Set Contact's Visibility and Communications Visibility field to Everything instead of Owned Only
Line Visibility Limit should also disable the Limit user's line visibility.