If you notice any discrepancies or incorrect field mappings in the contacts' profiles, you can customize the appropriate fields in Aloware and HubSpot using the contact property mapping feature. This allows you to ensure accurate and consistent data synchronization between the two platforms.

For example, if you find that the job title field in HubSpot is pulled as city in Aloware, you can modify the field mapping in the contact property mapping settings to correct this discrepancy.

If you notice a discrepancy in the contact owners between HubSpot and Aloware, it may be due to the admin providing a different name in Aloware compared to HubSpot.

Please ensure that the contact owner names are accurately matched in both platforms for seamless synchronization.

In the provided screenshot, the contact received three SMS messages in Aloware, but only two SMS activities are reflected in HubSpot due to the setting being disabled. By enabling this feature, all SMS messages will be accurately logged as separate activities.