This article provides clear instructions for enabling and mapping the timezone field in the HubSpot and Aloware integration. Proper setup ensures that your contacts' timezones sync accurately between both platforms, which is important for managing customer relationships and scheduling.
Follow these steps to set up and synchronize the timezone field effectively.
Step 1: Enable timezone mapping in Aloware integration settings
Access integration settings
Open Aloware and go to the integration settings menu.
Enable editing
Enable the Edit mode within the settings to allow modifications.
Add timezone mapping
Select add mapping and choose the timezone field.
Map this field to the default timezone property in HubSpot. This property in HubSpot is where customers can fill in their timezone for accurate contact management.
Save the mapping
Save the configuration after mapping the fields.
Step 2: Sync timezone to HubSpot
After saving the mapping, Aloware will automatically sync the timezone with HubSpot. This sync ensures that each contact’s timezone is correctly linked to their HubSpot profile.
After completing the setup, select a contact in Aloware who has a specified timezone.
Sync this contact with HubSpot.
Verify that the timezone in HubSpot matches the one in Aloware.
Screenshot of HubSpot contact with timezone details
If you update the timezone in either Aloware or HubSpot, it will automatically update in the other platform due to the bidirectional sync.
Screenshot of an Aloware contact with synced timezone details
Setting up and mapping the timezone field between Aloware and HubSpot ensures accurate synchronization of contact information. By following these steps, you can keep your contacts’ timezones up to date, providing consistency across both platforms.