Aloware Support Center

Discover Aloware's Ring Groups: call & SMS creation, import, routing, missed calls, Smart Queue, caller options, testing, connected lines.

Mapping Ring Groups for Inbound Calls in Aloware

Admins can enhance customer service by adding extensions, assigning them to users for easy access, and including extensions in ring groups.

Aloware doesn't support emergency lines due to limitations. Use dedicated emergency services for immediate assistance in emergencies.

Aloware App: Manage calls with Call Parking, Switching & efficient notifications.

Aloware: Choose Round Robin for fair call distribution or Longest Available to prioritize agents, optimizing call routing & service.

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