What is the contacts report?
The contacts report displays metrics and trends for new contacts and DNC (Do Not Call) contacts. Through visual graphs, users can analyze contact data across Aloware. The report supports filtering by date ranges, users, and phone lines to provide focused insights into contact management.
How can admins utilize the contacts report?
Admins can use the contacts report to monitor new contact creation across their account and track DNC compliance through contact entries. The report enables admins to analyze contact metrics by user performance and review contact data by phone line usage.
How does the contacts report integrate with other tools?
The contacts report is integrated within the insights menu, making it accessible alongside other insights reporting tools.
Admins can export contact data in PDF format.
What is required to configure the contacts report?
The contacts report requires no configuration to use. Admins can access it by navigating to the Insights menu and select contact tab.
Apply filters for date range, users, and phone lines to customize their view. These filers work for bot new contacts and DNC contacts data.
Filter by date range
Filter by users
Filter by lines