Aloware Support Center

Track hourly call patterns, spot peak times, and optimize staffing with Aloware’s heatmap for easy call analysis and better scheduling.

Aloware insights: Hourly heatmap report

Monitor new and DNC contacts through Aloware’s visual report with filtering options for dates, users, and phone lines.

Aloware insights: Contacts report

Aloware Insights: SMS Volume by creator type

Track team performance with the Team Inbox Insights Report, showing call outcomes, talk time, and inbox activity for better visibility.

Aloware Insights: Team Inbox

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Access reports for heatmaps, contact metrics, SMS volume, and team inbox trends. These tools help you review activity across your account with organized, visual data.

Insights

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