Aloware Support Center

Track hourly call patterns, spot peak times, and optimize staffing with Aloware’s heatmap for easy call analysis and better scheduling.

Aloware insights: Hourly heatmap report

Monitor new and DNC contacts through Aloware’s visual report with filtering options for dates, users, and phone lines.

Aloware insights: Contacts report

Analyze SMS volume across manual, automated, AI, and integration-driven messages with Aloware’s creator type report.

Aloware insights: SMS volume by creator type

Track team performance with the Team inbox insights report, showing call outcomes, talk time, and inbox activity for better visibility.

Aloware insights: Team inbox

Power dialer Insights in Aloware admin shows call usage, adoption trends, and manual vs. Power dialer activity for users and teams.

Insights: Power dialer

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Access reports for heatmaps, contact metrics, SMS volume, and team inbox trends. These tools help you review activity across your account with organized, visual data.

Insights

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