The SMS Volume by Creator Type Report serves as your central dashboard for understanding messaging patterns across your organization. It automatically captures and categorizes all SMS messages sent through your system into distinct creator types:

The report presents this information through an interactive stacked bar chart that shows:

Organizations often struggle to understand how their SMS communications are being utilized across different channels and teams. This report addresses this challenge by providing clear visibility into:

Accessing SMS volume report

As an Aloware admin, you'll start by accessing the report through your admin account in the Insights tab.

The default view shows the previous six months of data, but you can adjust this using the date range filters to focus on specific periods.

Use filtering capabilities

When analyzing your data, you can monitor monthly trends and review how different types of messages contribute to your total volume. This helps you track the adoption of automation features and assess how well your integrations are performing.

Export and share

For sharing insights with stakeholders, you can click the PDF button.

The SMS Volume Report seamlessly connects with your entire messaging ecosystem. It tracks performance across your campaign management system, monitoring broadcast effectiveness and sequence engagement.

The report also captures metrics from integrated platforms like HubSpot, AloAI, and your CRM system, providing a complete view of your messaging activities.

The report is readily available within your Aloware account, and all you need is admin account access to use it. Once you log in, the system automatically tracks and categorizes your messages without any additional setup required.

The report updates daily and maintains a rolling view of your data, ensuring that you have access to the most current information at all times.