What are list management utilities in Aloware Talk?
List management utilities let business admins manage contact lists from one place. With quick action buttons, you can edit list details, change visibility, organize lists into folders, add them to sequences or PowerDialer campaigns, delete outdated lists, and reassign contact ownership—all directly from the list view.
How does this feature help businesses?
Managing multiple lists can become complex when tasks like reassigning contacts, organizing lists, or preparing them for campaigns require separate steps. This feature combines those actions into one workflow, reducing errors, saving time, and keeping lists ready for outreach or automation.
How can business admins use it?
When viewing the list management utility, admins can use quick action buttons to make instant changes without leaving the page.
To manage a list:
Go to the Lists menu.
Click the three-dot menu in the Actions column.
Choose from these options:
Edit or rename a list
Duplicate a list
Move a list to a folder
Pin a list to favorites for quick access
Convert a list from private to public
Enroll a list into a sequence
Add a list to a power dialer campaign
Delete a list if no longer needed
Change the assigned contacts' owner to a new owner
How can regular users use it?
Agents can only manage lists they own or have been granted access to. They may rename or move their own lists, but cannot change ownership or visibility for lists managed by others. Admins maintain full control to ensure consistency with the company’s strategy.
How does it work with other Aloware tools?
This feature supports tools like power dialer, sequences, bulk actions, and contact management.
CRM integrations – lists connected to integrated CRMs like HubSpot, Zoho, or Pipedrive stay in sync after changes. This ensures that updates to ownership or organization in Aloware are reflected in the connected CRM without extra steps.
Power dialer and bulk actions – when a list is reassigned to a new owner, all associated automation settings, bulk actions, and dialing workflows remain intact. This allows ongoing campaigns to continue without interruption.
Reporting and analytics – every ownership transfer is logged in the system. Managers can review these logs to track changes, measure productivity, and maintain accountability in list management.
Role-based access control (RBAC) – only admins can reassign lists or change ownership. This prevents unauthorized changes and ensures that list management remains secure and aligned with business rules.
What should be configured before using it?
Admins must have the correct permission settings in Aloware to use these controls. Before changing ownership, verify that contacts are assigned to the correct team members so campaigns and follow-ups are not interrupted. Proper setup ensures lists remain accurate and effective in supporting workflows.