Aloware and Zoho can be synced to ensure that all contact information is up-to-date across both platforms. Any changes made to a contact’s details in Zoho (such as phone numbers, email addresses, or job titles) will automatically reflect in Aloware, and vice versa. This ensures that your teams always have access to the most accurate and real-time data, reducing the risk of errors or miscommunication.

The integration allows for automatic logging of all communication activities, including calls, SMS, emails, and faxes. Every interaction with a customer is recorded directly in Zoho, eliminating the need for manual data entry. This not only saves time but also ensures that your customer records are always complete and accurate.

With Aloware’s SMS integration, you can log SMS activities sent from Aloware directly into Zoho. This feature is particularly useful for sales and support teams who rely on text messaging as part of their communication strategy. All SMS conversations are tracked and stored in Zoho, providing a centralized record of customer interactions.

One of the most user-friendly features of the integration is the click-to-call functionality. This allows users to make phone calls directly from the Zoho CRM interface. By simply clicking on a phone number in Zoho, the Aloware dialer will automatically initiate a call to that number. This feature is ideal for sales teams who need to make quick, on-the-fly calls without switching between platforms.