Aloware Support Center

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This collection helps new users and admins set up their Aloware account, install the app, manage phone numbers, and connect integrations. It covers first-time setup steps, security essentials, and the basics needed to get Aloware running smoothly.

Getting started with Aloware

Sign up for a 7-day free trial of Aloware. Follow this step-by-step guide to create your account and start exploring its features.

Aloware self sign-up: A step-by-step guide to getting started

Learn how to log in to Aloware securely. This guide covers entering credentials, completing 2FA, and accessing your Aloware account.

How to log in to Aloware as an admin

Learn how to log in to Aloware with two-factor authentication (2FA) and keep your account secure using a 6-digit verification code.

Two-Factor Authentication (2FA) in Aloware: What you need to know

Learn how to change or reset your Aloware password through Profile settings or the Forgot Password option.

How to change or reset your Aloware login password

Learn how Suspicious Activity Alerts in Aloware notify users and admins of unusual logins to help protect accounts from unauthorized access.

Suspicious activity alerts: How it works and why it matters

Covers everything you need to create, access, and secure your Aloware account. Includes login instructions, two-factor authentication, password resets, and security alerts.

Aloware account setup and security

Complete your Aloware onboarding with this step-by-step guide for admins and agents from setup to integration and team coordination.

Aloware onboarding guide for admins and agents

Learn how to download and install the Aloware app on desktop or mobile, including Chrome extension, Windows, macOS, iOS, and Android.

Installing the Aloware app

Learn how Aloware manages calls, texts, and leads through lines, inboxes, and routing to improve customer communication.

Aloware basics: A comprehensive overview for new users

Learn how to use Aloware Messenger to find help, track tickets, and chat with support directly through your app or browser.

How to use Aloware messenger for support

This section covers the initial setup of Aloware, including installing the app, understanding the core features, and onboarding your team. It’s the foundation for new users to get familiar with the platform.

Setting up Aloware

Learn how to add a phone number to a line in Aloware by selecting, matching, and assigning numbers through Line settings.

How to add a phone number to a line in Aloware

Learn how to submit a Snap Port request to move phone numbers from another Twilio-based platform to Aloware.

How to submit a snap port request in Aloware

Learn how to port your phone numbers to Aloware, including steps, required documents, timelines, and support for US and Canada numbers.

How to port non-Twilio numbers into Aloware

Learn how to port out your phone numbers from Aloware to another carrier. Follow this step-by-step guide to ensure a smooth transfer.

How to port out phone numbers from Aloware

How to add, port in, and port out phone numbers, plus instructions for snap port requests and moving non-Twilio numbers into Aloware.

Phone number management in Aloware

Learn how to connect Aloware with CRMs, email, and productivity tools to sync data, track calls, and enhance team efficiency.

Aloware integrations

Explore Aloware and HubSpot integration features that sync contacts, enable in-app calls and SMS, automate workflows, and track interactions.

Aloware and HubSpot integration: Feature guide

Connect Aloware with Salesforce to manage calls, texts, and contacts seamlessly. Learn setup, sync, automation, and logging features.

Aloware and Salesforce integration: Feature guide

The Aloware–Zoho integration syncs contacts, logs all communications, and enables calling directly from Zoho for seamless workflows.

Aloware and Zoho integration: Feature overview

Learn how Aloware–Pipedrive integration connects calls, messages, and CRM data to simplify contact management and team workflows.

Aloware and Pipedrive Integration: Feature Guide

Aloware and Gong Integration: Feature Guide

Aloware and HighLevel Integration: Feature Guide

Discover how to connect Aloware with popular tools like HubSpot, Zoho, Pipedrive, and more. This section provides detailed guides on integrating Aloware with third-party platforms to streamline your workflows.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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