Aloware Support Center

This guide provides an overview of the key features and benefits of integrating Aloware with Gong. The integration is designed to enhance communication tracking, improve sales insights, and streamline workflows for sales teams.

Here are some key features of the Gong and Aloware integration:

<a href="https://support.aloware.com/en/articles/9019942-synchronizing-gong-users-and-workspaces-with-aloware-talk">Automatic call transcriptions</a>

All calls made in Aloware are automatically synced to Gong and transcribed for detailed analysis. This allows sales teams to identify patterns in conversations, monitor key topics, and make data-driven decisions to improve sales performance.

The integration ensures that inbound and outbound calls from Aloware are synced with Gong in real time. This provides quick access to call history, contact information, recordings, and transcripts in Gong, eliminating the need to switch between platforms.

<a href="https://support.aloware.com/en/articles/9034165-using-the-aloware-talk-chrome-extension">Click-to-call for outbound calls</a>

The integration allows users to make outbound calls directly from Gong using Aloware’s click-to-call feature. This simplifies the calling process, enabling sales reps to initiate calls without leaving Gong’s interface.

1. <a href="https://support.aloware.com/en/articles/9019942-synchronizing-gong-users-and-workspaces-with-aloware-talk">Automatic call transcriptions</a>
 All calls made in Aloware are automatically synced to Gong and transcribed for detailed analysis. This allows sales teams to identify patterns in conversations, monitor key topics, and make data-driven decisions to improve sales performance.
2. Real-time data and users sync
 The integration ensures that inbound and outbound calls from Aloware are synced with Gong in real time. This provides quick access to call history, contact information, recordings, and transcripts in Gong, eliminating the need to switch between platforms.
3. <a href="https://support.aloware.com/en/articles/9034165-using-the-aloware-talk-chrome-extension">Click-to-call for outbound calls</a>
 The integration allows users to make outbound calls directly from Gong using Aloware’s click-to-call feature. This simplifies the calling process, enabling sales reps to initiate calls without leaving Gong’s interface.

The Aloware-Gong integration offers a range of features designed to enhance sales communication, provide deeper conversation insights, and streamline workflows. By automating tasks like call transcription and syncing communication data in real time, this integration helps sales teams improve efficiency and make data-driven decisions.