What is SMTP?
SMTP, which stands for Simple Mail Transfer Protocol, is a commonly used protocol for sending and receiving emails on the Internet.
This protocol operates based on a client-server structure and is responsible for transporting email messages between a mail client, such as Microsoft Outlook or Gmail, and a mail server. Once the email reaches the mail server, it uses other protocols such as IMAP or POP3 to store the email message and allow the mail client to access it.
What is SMTP authentication to Aloware?
Aloware’s simple email setup allows outbound email from the platform.
How does it work?
Each Aloware account can connect to one email address like Gmail.
After the credentials are typed in, email is enabled in Aloware Talk.
Emails will then be from the address set up in the SMTP.
What are the limitations?
Only 1 email address can connect to a single Aloware account.
Aloware does not support inbound email.
Replies will go to the email in SMTP.
Integration Prerequisites
Generally, only Admins can configure the SMTP settings in Aloware Admin.
For Gmail SMTP - you should enable the 2-Step-Verification in your Google account and create an app password to authenticate it to Aloware SMTP integration.
Copy the generated password and make sure to remove any whitespaces before using it in the Aloware integration.
How to set up SMTP Authentication for Aloware
Go to the integrations menu and click the SMTP card's settings button.
In the SMTP integration settings page, provide the following:
General
Server address - the default SMTP server is smtp.gmail.com.
Port - the SMTP port is an endpoint used to transmit emails across the internet:
The secure SMTP ports are
TLS - 587 (required)
SSL - 465 (required)
Encryption type - TSL or SSL
Sender address - Your business email address that reflects the "From" in the recipient's email (e.g. [email protected]).
Sender name - The business name displayed in the inboxes of your recipients (e.g. Aloware Dev).
Credentials
Username - Your email address (e.g. [email protected]).
Password - Paste the generated app password.
Once set, click the Test & Save button.
Test the SMTP setup
Now that you have successfully integrated your SMTP with Aloware, it's time to test your outbound email setting:
Select a contact with an email address from the contacts menu in your account.
Click the email tab, enter your email subject and message body, then click Send.
Check to see if the message was delivered.
Message sent to the recipient's email address.
Email logs
Aloware keeps track of communication history.