If you think that faxing is a thing of the past, think again! Many businesses still rely on faxing to communicate with their customers. The good news is that Aloware makes faxing easier, allowing you to send and receive faxes right from the platform.
In this article, we will show you how to send and receive faxes in Aloware. So let's dive in!
Prerequisite
Ensure that you have a fax-enabled number in Aloware. If you don't have one, reach out to our support team for assistance.
Sending Fax in Aloware
Select a contact from your Aloware Talk account, choose a fax-enabled line, and click the "Fax" link in the message box.
Click "Browse" to upload a PDF file (up to 8 MB) and hit the "Open" button.
Click the "Send Fax" button. Aloware will notify you if the fax is sent successfully and log it in the communication history of the contact.
Receiving Faxes in Aloware
Aloware also allows users to receive fax messages in addition to sending them.
To access your received faxes, click the Inbound Fax from the communication history box and the following details will display:
Disposition - status of the fax sent to you whether successful or not.
From - the line used to send the fax.
To - the line that received the fax.
Sent at - the date and time the fax sent.
Line - the name of the line that was used to send the fax.
Files - a copy of the file that was sent.
Notes - any notes related to the fax.
Tags - optional tags to add to categorize your received faxes.
