Aloware allows you to send more than just text messages and emails. You can share media files to make customer interactions more engaging and effective.
This guide explains the file types Aloware supports and the size limits for each format.
Supported file types and size limits
Aloware supports multiple file categories. Keep in mind that carriers enforce size limits to ensure your files are delivered successfully.
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To ensure successful delivery, keep image files under 5 MB and all other supported files below 600 KB. Using the right format and size helps Aloware deliver your media without carrier rejections.