To enhance security, Aloware no longer sends password via email in clear text. This minimizes the risk of unauthorized access. Passwords can only be set or changed by the user, and not by admins.
Setting password for new users
When admins add a new user, the user will receive an email to verify their email address.
Once they click the verification link, they can set their own password. The link will expire in 5 days.
If needed, admins can resend the email invitation by navigating to the Users page, searching for the user's name, and selecting the resend welcome email option.
Users setting their own password
When a user receives the welcome email, it contains a link to confirm their email address. Clicking the link redirects them to a password setup page, where they create their password and agree to Aloware's terms and user policies before proceeding.
Once the password is created, users are automatically redirected to Aloware Talk, where they can log in and start using it.
Changing passwords for existing users
Users who want to update their passwords can do so by going to Aloware Talk > Settings > Profile > Change password.
