Aloware Support Center

Automate calls and texts with AloAi Agents. Set behavior, schedule, and workflows to streamline customer interactions and follow-ups.

Getting started with AloAi Agents: Setup, configuration, and features

AloAi Agent Actions in Aloware manage voice and text interactions, route calls, send messages, capture data, and automate follow-ups.

AloAi Agent actions – Admin setup walkthrough (Voice & Text Agents)

Learn how to enroll, disenroll, and re-enroll contacts with AloAi Agents in Aloware Talk, and track every change in the audit logs.

AloAi Agents: How to enroll and manage contacts

Set up custom functions in AloAi Agents to automate tasks, connect APIs, and enhance real-time customer interactions.

How to set up custom functions in AloAi Agents

Learn how AloAi Voice Agents generate automatic post-call summaries and email notifications to keep teams informed after every call.

How to enable and use post-call actions in AloAi voice agent

Learn how Listen and Take Over lets teams monitor AloAi Agent calls live and step in instantly when human support is needed.

Managing AloAi agent conversations: Listen and take over explained

AloAi Agents access live HubSpot deal info to provide real-time updates, streamline conversations, and keep customer interactions accurate.

Understanding HubSpot deal information in AloAi Agent's context

AI call rescue routes missed calls to an AI agent that records, transcribes, and logs caller details for quick follow-up.

AI call rescue in Aloware

Learn how Inbound AloAi Agents manage calls and texts, route conversations, and ensure inbound messages are handled without delay.

Assigning inbound lines to an AloAi Agent

Learn how AloAi Conversation Insights automatically analyzes your calls and texts to surface key topics, outcomes, follow-up actions, and coaching opportunities.

Understanding AloAi conversation insights

AloAi Text Agent now uses a persistent scheduler-based follow-up system with full lifecycle tracking, auto-retry on failure, and automatic cancellation when contacts reply.

How follow-ups work in the AloAi Text Agent

How to write AloAi SMS Agent instructions that the bot follows consistently, avoiding contradictory or inconsistent responses

Writing better instructions for your AloAi SMS Agent

AloAi Voice Agent Safety Protections automatically block unsafe content in real time, ensuring secure and compliant voice interactions.

AloAi Voice Agent safety protections

Learn how AloAi Agents retrieve real-time Guesty reservation data, including lock codes, WiFi passwords, and stay details, and how to configure custom fields as a fallback lock code source.

Setting up Guesty Reservation Context for AloAi Agents

Cal.com and Calendly calendar integrations in AloAI Voice Agents

Set an AloAI Voice agent's outbound line, international calling, working hours, and holiday availability on the Lines & Scheduling tab.

Configure lines and scheduling for an AloAI Voice agent

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Explore AloAi Agents setup, contact management, custom functions, post-call actions, conversation handling, and AI call rescue in Aloware.

Mastering AloAi agents in Aloware

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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