Businesses want to engage with their customers more frequently and in various ways to develop stronger relationships. Aloware Talk offers a variety of engagement tools your agents can use to increase customer value. Users can send emails to contacts who have email addresses in their records.
Prerequisite
Contacts must have an email address associated with their account.
Sending an Email
Log in to your Aloware Talk account > navigate to the Contacts or Communications page.
Select the contact you want to send the email.
Make sure that the contact has an email address.
On the message box, click the email link and compose your message with the subject and body.
Assign the line to use to send the email > click the Send Email button.