Welcome to Aloware Power Dialer FAQs!
This FAQ page is your ultimate resource for all things related to Aloware's Power Dialer feature. Get ready to turbocharge your calling productivity and optimize your outreach efforts.
Discover how the Power Dialer can revolutionize your workflow by automating call sequencing and eliminating manual dialing. We'll address common questions and provide valuable insights to help you make the most of this powerful tool.
Whether you're a sales professional, a call center agent, or a business owner, this FAQ page will guide you through the ins and outs of the Power Dialer, helping you achieve higher call volumes, increased efficiency, and improved conversion rates.
Let's dive in and unleash the true potential of Aloware's Power Dialer!
General
What is a Power Dialer?
The power dialer allows users to call a list of contacts one by one, ensuring that no contacts are missed. Users using power dialers will always be present when a customer answers their phone call.How does the Power Dialer work?
The Power Dialer automatically calls the next phone number on the contact list if it reaches a contact who is busy, unattended, or disconnected. It's ideal for businesses with a high volume of prospects or contacts to call daily.
Adding Contacts to Power Dialer
How do I add contacts to the Power Dialer?
You can add contacts to the Power Dialer by selecting them from your Aloware Talk account's Contacts page and adding them to the Power Dialer queue.Is there a limit to the number of contacts that can be added to a Power Dialer List?
Aloware does not impose a specific limit on the number of contacts that can be added to a Power Dialer list. The system is designed to handle a large volume of contacts.Can I add contacts with multiple phone numbers to the Power Dialer?
Yes, you can add all of a contact's phone numbers to the Power Dialer by enabling the 'Turn multiple numbers into separate tasks' option in the Power Dialer settings.Can I add contacts to an ongoing Power Dialing session?
Yes, you can add contacts to a live Power Dialing session without interruption by opening a new browser tab and adding your desired contacts.
Power Dialer Settings
How can I display the Dial pad in the Power Dialer?
To show the dial pad during an ongoing Power Dialer session, click the three-dot menu and select the dial pad.How do I configure data columns in Power Dialer?
You can configure data columns in Power Dialer by clicking the three-dot menu and selecting "Edit Columns." This allows you to define which fields are displayed on the Power Dialer dashboard.Can I receive an inbound call while running the Power Dialer?
No, the Power Dialer focuses on making outbound calls, but you can set a warm-up duration to open a window for receiving incoming calls.How many contacts can we queue in the Power Dialer?
There is no limit to the number of contacts (tasks) that you can queue in the Power Dialer.
Power Dialer Session
How do I start a Power Dialing session in Aloware Talk?
You can start a Power Dialing session by adding contacts to the Power Dialer queue and then clicking the "Start Dialing" button.How does redialing work in Power Dialer?
You can click the redial button in the Power Dialer to skip the current call and move the contact to the bottom of the list. A contact can only be redialed once per session to avoid an infinite loop.
Exporting Contact List
How do I export a contact list from Power Dialer?
To export a contact list from Power Dialer, select the list you want to export, click the three-dotted option, and choose "Export as CSV." You can then download and save your list.
This FAQ covers a wide range of topics related to Aloware's Power Dialer, helping you make the most of this powerful tool. If you have additional questions or need further assistance, don't hesitate to reach out to Aloware's support team for personalized guidance.