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A Step-by-Step Guide to Starting with A2P 10DLC Registration
A Step-by-Step Guide to Starting with A2P 10DLC Registration
Laarni D avatar
Written by Laarni D
Updated over a week ago

In this article

Steps on How to Get Started with A2P 10DLC Registration

As businesses increasingly use text messaging to communicate with their customers, regulations have adapted to ensure quality control and user protection. A2P 10DLC is a vital regulation in the US that affects businesses using any kind of software for calling and texting needs.

Compliance with this regulation is not a recommendation - it's a requirement. This support article outlines the step-by-step process for A2P 10DLC registration and includes helpful resources to guide you through the journey.

Again, it cannot be emphasized enough that brand and campaign registration are a legal requirement for utilizing Aloware's software, or any other SaaS tool. Aloware adheres to compliance regulations and endeavors to be supremely supportive for our users.

Step 1: Understand the Requirements

Before you start, make sure you understand what A2P 10DLC is and how it impacts your business. Review the compliance requirements and guidelines provided by Aloware Compliance Team.

Read the article "Essential A2P 10DLC Compliance Requirements for Businesses" to learn more about the compliance requirements.

Step 2: Register Your Brand

The first step in the actual registration process is to register your brand. You'll provide information about your business, such as your business name, address, tax ID, and more.

If you already have admin access, then click here to submit your brand now.

Read the article "A2P 10DLC Compliance Requirements" to learn more.

Step 3: Register Your Campaigns

Next, you'll need to declare your campaigns. All lines in Aloware must have an approved campaign registration in order to send SMS/MMS. You can create up to 50 campaigns for each use case. Provide details about each campaign, such as its purpose, the type of messages you'll be sending, and the expected volume of messages.

If you already have admin access, then click here to submit your campaigns now.

Step 4: Identify Your Use Cases

Determine your use cases for A2P messaging. These are the reasons you'll be sending messages to your customers - like customer support, marketing, account notifications, etc.

Step 5: Pay the Required Fees

There are fees associated with brand registration and campaign vetting. Make sure you understand these costs and have paid them to avoid delays in your registration.

Note: These fees are 'passed-through' from the carriers and not levied by Aloware

Learn about the associated fees in this article, "Understanding A2P 10DLC Fees: Brand Registration and Campaign Costs".

Step 6: Wait for Approval

Once you've submitted all your information and paid your fees, the carriers will review your application. This can take a few days to a few weeks. Once approved, you'll receive a trust score that impacts your message throughput.

Step 7: Monitor Your Compliance

After you've been approved, it's important to monitor your compliance. Make sure all your messaging aligns with your declared use cases and that you stay within your approved message volume.

Remember, non-compliance with A2P 10DLC will lead to your messages being blocked, so it's critical to follow these steps carefully.

While following updated compliance regulations may be challenging, Aloware has a team dedicated to carrier operations and regulations. Please contact with any questions or reach out to your customer success manager directly.

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