Faxing may not be the first thing that comes to mind today, but many businesses still use it for secure communication. Aloware allows you to send and receive faxes directly in the platform, so you can manage everything in one place.
Prerequisite
Ensure that you have a fax-enabled number in Aloware. If you don't have one, reach out to our support team for assistance.
Sending a fax in Aloware Talk
Select a contact from your Aloware Talk account, choose a fax-enabled line, and click the "Fax" link in the message box.
Click "Browse" to upload a PDF file (up to 8 MB) and hit the "Open" button.
Click the "Send Fax" button. Aloware will notify you if the fax is sent successfully and log it in the communication history of the contact.
Receiving faxes in Aloware
Aloware also allows users to receive fax messages in addition to sending them.
To access your received faxes, click the Inbound Fax from the communication history box and the following details will display:
Disposition - status of the fax sent to you whether successful or not.
From - the line used to send the fax.
To - the line that received the fax.
Sent at - the date and time the fax sent.
Line - the name of the line that was used to send the fax.
Files - a copy of the file that was sent.
Notes - any notes related to the fax.
Tags - optional tags to add to categorize your received faxes.
