Aloware Support Center

<b>Aloware</b> is a cloud-based call center software that allows businesses to make and receive calls, send and receive text messages, and manage customer data. Pipedrive is a sales pipeline that closes deals more efficiently. 

When integrated, Aloware and Pipedrive can provide a comprehensive solution for managing customer interactions and tracking sales activities.

Here are some of the <b>key integration features</b>:

Aloware allows you to make calls directly from Pipedrive with a single click and automatically logs the call details in Pipedrive.

Aloware can send and receive SMS messages directly from Pipedrive, allowing you to easily communicate with customers and prospects.

Aloware call routing and IVR features can be configured to integrate with Pipedrive, ensuring that incoming calls are routed to the appropriate salesperson or team.

<a href="https://support.aloware.com/en/articles/9019817-how-to-configure-aloware-and-pipedrive-syncing-settings">Automatic lead creation</a>

Aloware can automatically create new leads in Pipedrive when a new call or SMS message is received from an unknown number.

Aloware provides real-time call analytics that can be viewed directly in Pipedrive, allowing you to track call volume, duration, and other key metrics.

Aloware's integration with Pipedrive allows you to create custom workflows and automation to streamline your sales process and improve efficiency.

1. <a href="https://support.aloware.com/en/articles/9019824-how-to-enroll-pipedrive-contacts-in-sequences-and-power-dialer-with-aloware">Enroll to sequence</a>
2. <a href="https://support.aloware.com/en/articles/9019824-how-to-enroll-pipedrive-contacts-in-sequences-and-power-dialer-with-aloware">Add to power dialer</a>

1. Click-to-call feature and call logging
   Aloware allows you to make calls directly from Pipedrive with a single click and automatically logs the call details in Pipedrive.
2. SMS and bulk messaging integration
   Aloware can send and receive SMS messages directly from Pipedrive, allowing you to easily communicate with customers and prospects.
3. Call routing and IVR
   Aloware call routing and IVR features can be configured to integrate with Pipedrive, ensuring that incoming calls are routed to the appropriate salesperson or team.
4. <a href="https://support.aloware.com/en/articles/9019817-how-to-configure-aloware-and-pipedrive-syncing-settings">Automatic lead creation</a>
   Aloware can automatically create new leads in Pipedrive when a new call or SMS message is received from an unknown number.
5. Real-time call analytics
   Aloware provides real-time call analytics that can be viewed directly in Pipedrive, allowing you to track call volume, duration, and other key metrics.
6. Customizable workflows
   Aloware's integration with Pipedrive allows you to create custom workflows and automation to streamline your sales process and improve efficiency.
   1. <a href="https://support.aloware.com/en/articles/9019824-how-to-enroll-pipedrive-contacts-in-sequences-and-power-dialer-with-aloware">Enroll to sequence</a>
   2. <a href="https://support.aloware.com/en/articles/9019824-how-to-enroll-pipedrive-contacts-in-sequences-and-power-dialer-with-aloware">Add to power dialer</a>

Overall, the integration between Aloware and Pipedrive provides a powerful solution for managing customer interactions and tracking sales activities, allowing businesses to improve their sales performance and close more deals.