Aloware broadcast allows you to quickly reach a large number of customers with the same message. It helps ensure that everyone receives consistent information and saves you time by letting you schedule and automate messages. You can also track how well your messages perform and tailor them for different groups to improve engagement.
Here's a simple guide on how to do it:
Begin by clicking the '+new bulk message' button to initiate your broadcast.
Select your contacts
You have three methods to choose your audience:
By list - click the 'by list' button, select your desired list, and then click the 'next' button. A preview will show all the contacts you've chosen for the broadcast.
By filter - select the 'by filter' tab, then click the 'add filter' button to set your search criteria for finding contacts. Read more about broadcast filters in this guide.
Example: To filter contacts by tags, choose filter > tags, then select the tag name.
By integrations - if your Aloware is actively integrated with HubSpot or Zoho, you can synchronize their contact lists.
Choose your message type
Decide whether your broadcast will be an SMS or a ringless voicemail. An important note is to include the opt-out phrase [Text STOP to unsubscribe] at the end of your message for compliance.
Compose your message
Enter your message in the provided field. Once done, click the 'next' button to proceed.
Set the schedule
Now - send your message immediately.
Pick a time - schedule your message by selecting the day and time for its delivery. Note that if an admin has predefined broadcast timings in the Account menu, you cannot choose a different time.
Assign the line and throttle settings
You'll need to assign the line from which the broadcast will be sent. Throttling options are also available to control how fast messages are sent out.
Check the credits
Before you send out your broadcast, make sure to review the credits in your Aloware account. You’ll need to have enough credits available, as sending messages will deduct from your balance.
The broadcast cost calculator gives you an estimated credit usage for your broadcast. Remember, this is just an estimate, and actual carrier charges may differ slightly.
Preview and send
Before sending, you'll see a preview showing the total number of contacts, the assigned line, your message, the schedule, throttling options, and the estimated cost. Review everything carefully, and if all looks good, send your broadcast.
Aloware Talk's broadcast feature provides a user-friendly interface with filtering options, graphical representations, and a detailed broadcast table. It offers the tools you need to optimize your communication efforts and achieve your goals, whether you're messaging a small group or a large audience.