Aloware Support Center

Sending a broadcast message in Aloware Talk is a powerful way to reach out to your contacts efficiently. Here's a simple guide on how to do it: 

 Begin by clicking the '+New Bulk Message' button to initiate your broadcast.

Select Your Contacts You have three methods to choose your audience:

1. By List - Click the 'By List' button, select your desired list, and then click the 'Next' button. A preview will show all the contacts you've chosen for the broadcast.
2. By Filter - Opt for the 'By Filter' tab, where you can click the 'Add Filter' button and specify the criteria to find contacts.
3. By Integrations - If your Aloware is actively integrated with HubSpot or Zoho, you can synchronize their contact lists.

Choose Your Message Type Decide whether your broadcast will be an SMS or a Ringless Voicemail. An important note is to include the opt-out phrase [Text STOP to unsubscribe] at the end of your message for compliance.

Compose Your Message Enter your message in the provided field. Once done, click the 'Next' button to proceed.

1. Now - Send your message immediately.
2. Pick a Time - Schedule your message by selecting the day and time for its delivery. Note that if an admin has predefined broadcast timings in the Account menu, you cannot choose a different time.

Assign the Line and Throttle Settings You'll need to assign the line from which the broadcast will be sent. Throttling options are also available to control how fast messages are sent out.

Preview and Send Before sending, you'll see a preview showing the total number of contacts, the assigned line, your message, the schedule, throttling options, and the estimated cost. Review everything carefully, and if all looks good, send your broadcast.

1. Start a New Bulk Message
 Begin by clicking the '+New Bulk Message' button to initiate your broadcast.
 
2. Select Your Contacts You have three methods to choose your audience: 
 1. By List - Click the 'By List' button, select your desired list, and then click the 'Next' button. A preview will show all the contacts you've chosen for the broadcast.
 2. By Filter - Opt for the 'By Filter' tab, where you can click the 'Add Filter' button and specify the criteria to find contacts.
 3. By Integrations - If your Aloware is actively integrated with HubSpot or Zoho, you can synchronize their contact lists.
 
3. Choose Your Message Type Decide whether your broadcast will be an SMS or a Ringless Voicemail. An important note is to include the opt-out phrase [Text STOP to unsubscribe] at the end of your message for compliance.
 
4. Compose Your Message Enter your message in the provided field. Once done, click the 'Next' button to proceed.
 
5. Set the Schedule 
 1. Now - Send your message immediately.
 2. Pick a Time - Schedule your message by selecting the day and time for its delivery. Note that if an admin has predefined broadcast timings in the Account menu, you cannot choose a different time.
 
6. Assign the Line and Throttle Settings You'll need to assign the line from which the broadcast will be sent. Throttling options are also available to control how fast messages are sent out.
 
7. Preview and Send Before sending, you'll see a preview showing the total number of contacts, the assigned line, your message, the schedule, throttling options, and the estimated cost. Review everything carefully, and if all looks good, send your broadcast.

Aloware Talk's Broadcast feature provides a user-friendly interface with filtering options, graphical representations, and a detailed broadcast table. It offers the tools you need to optimize your communication efforts and achieve your goals, whether you're messaging a small group or a large audience.