Aloware Support Center

Admins customize Aloware line settings for effective communication. Includes general, greetings, routing, advanced, triggers, email setup.

Managing Lines Settings in Aloware Admin

Lines direct calls. Customize, add, or delete (admins only). To add, name, route, select number, register. Deletion is permanent.

Align Caller ID with area codes for better rates. Aloware adjusts it. Enable in Admin; pricing varies; reduces spam; offers number rotation.

Customize lines in Aloware's Line General Settings: add numbers, enable MMS for long texts, verify caller ID for privacy.

Customize greetings, record calls with Aloware's Greet & Record settings. Text-to-speech, call recording, TCPA compliance included.

Set up IVRs in Aloware for call routing. Customize greetings, queues, multi-level menus for streamlined caller experience.

Integrate IVR with HubSpot via Aloware for efficient call routing, ensuring personalized service by directing calls correctly.

Aloware Lines' advanced settings boost agent efficiency: Whisper, Text-to-Speech, call recording, caller ID suppression, spam detection.

Aloware's Line Triggers enhance call, message, contact workflows, boosting telemarketing, SMS campaigns, feedback, CRM integration.

Aloware enables email alongside calls/texts, streamlining business communication. Admins exclusively manage setup.

Aloware's CNAM enhances caller ID for outbound calls. Admins can register, boosting trust and professionalism in communications.

Aloware detects time zones from phone numbers, preventing late calls. Uses +E164 format for accuracy; otherwise, guesses with country codes.

Improve your IVR system by integrating with HubSpot. Follow these easy steps for better call routing and customer management.

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